Privacy Policy

This Privacy Policy explains what information Climbify collects, how it is used, and what choices you have.

1. Information We Collect

• Account data: name, visible username, email address, and authentication details.
• User content: uploaded wall photos, segmentation masks, routes, and related metadata.
• Operational data: logs and technical diagnostics required to run and secure the service.

2. How We Use Information

• To provide app features (login, route creation, sharing, and account management).
• To operate, secure, and improve service reliability and performance.
• To send essential account emails (verification and password reset).

3. Legal Basis and Access

We process your data to provide the service you request and to maintain platform security. Access is limited to systems and personnel required for operations.

4. Sharing

We do not sell personal data. Data may be processed by infrastructure and identity/email providers strictly to deliver Climbify functionality.

5. Retention

Data is retained while your account is active and as needed for service operation, security, and legal compliance. You can request account deletion in-app or through the website account deletion flow.

6. Cookies and Similar Technologies

• Climbify uses necessary browser storage to keep you signed in on the website and to remember your cookie preferences.
• If you enable functional cookies, the website can load Google Sign-In. Google may then set cookies or similar identifiers required for authentication.
• Climbify does not currently use analytics or advertising cookies on the public website.
• You can accept, decline, or customize optional cookies through the cookie settings control shown on the website.
• Payments are completed on a provider-hosted checkout page. Any cookies used there are handled by that payment provider under its own policies.

7. Your Choices

• Update your visible username in app settings.
• Update email/password for local accounts.
• Delete your account permanently.

8. Security

Climbify uses technical and organizational controls to protect account and content data. No online service can guarantee absolute security.

9. Changes to This Policy

We may update this policy. Material updates will be reflected by the effective date above.

10. Contact

For privacy questions, contact the Climbify support contact listed in app/store details.